Workflow Expert
Michael Yang has been leading multiple large projects in the past 7 years and has a very strong ability for data management. He could handle a large volume of workload with excellent output as well as transfer the workload to his project managers’ team.
- Test Projects and Establish Workflow
- Detail & Standardize Each Working Step
- Perfect the Workflow and Procedures
- Transfer Workload to Coworkers
- Enlarge the Workload and Enhance the Team
DaDa Services has become a more competitive and quickly-responsive insurance BPO team under Michael’s leadership.
Our Commitment
DaDa Services always place clients’ interests as our first priority. We handle the insurance process in our client's comfortable ways and meet clients' business requirements.
We understand clients outsource to find a better and more cost-effective resource. We provide the best price for our clients.
We treat clients' security as our lives and have taken 10 creative measures to protect clients’ data.
The best insurance BPO handles client processes and reflects clients with precise data which reflects insurance business changes.
Strong Leadership
DaDa Service has experienced several challenges in the past years, including pandemic lockdown, Covid-19 and inflation. Every time when DaDa Service encounters difficulties, Michael and his leadership team can provide a solution and the team will become stronger.
"We can write standardized, easy-to-read procedures for all the tasks in the insurance life cycle. By using this kind of procedure in your daily work, it enables your employees to work and train more efficiently. Our various insurance BPO services include commercial lines, personal lines, benefits and accounting processes."
— Michael Yang, President/CEO
About Us
Understand the details about why we are Best insurance BPO for small agencies.
ABOUT OUR APPROACH
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LEARN ABOUT OUROur Team
DaDa Services LLC was founded in 2015. We focus on providing insurance outsourcing services for insurance companies, agencies, and TPAs located in the USA and Canada. We also help clients streamline their workflow and refine the processing procedure.
Michael Yang
CEO / FounderMichael's journey in insurance BPO has been successful due to his global workflow expertise, strong leadership, and commitment to clients. He is capable of handling data processing workflows in multiple languages and specializes in Python automation.
Nancy Lee
Processing SpecialistNancy has more than 5 years' operational experience and specializes in multiple system like Epic, Sagitta, AMS 360 and many popular tasks like Direct Bill Reconciliations, CL/PL Online Quoting and Policy renewal processes.
Seven Lu
Processing SupervisorSeven has been leading multiple successful teams and projects in the past 4 years. Her knowledage is from retail broker to MGA as well as most carrier rating systems with sufficient underwriting experience. System: EPIC, CSR 24, AMS 360
Winner Wang
Processing SpecialistSystem: EPIC, CSR 24, AMS 360.
Winner is an excellent processor and strictly follows client’s procedure. Excellent processing & typing skill, extremely high accuracy and efficiency. Good command of processing, training and auditing. Quick task learning and understanding. Specialized in certificate/evidence issuance, policy checking, and cancellation/reinstatement process, premium audit, creating proposal.
Steven Sun
Processing SupervisorSystem: EPIC, TAM, Sagitta, AMS 360, CSR 24, Various Carrier Rating Systems.
Steven is a very nice, easy going and reliable co-worker. He has been serving multiple retail and wholesale agencies around CA, NY and TX, and cooperating well with client’s counterpart. Sufficient insurance knowledge and great understanding of insurance workflow. Good command of processing, training, auditing, reporting and trouble shooting. Specialized in P&C online quoting, policy checking, certificate/evidence issuance, policy renewal administration, various carrier website system process, endorsement, billing process, order loss run and much more.
Nedved Shi
Programming & AutomationNedved Shi is a seasoned Programming and Automation Specialist with extensive experience in Python and other programming languages. He excels in developing innovative solutions, optimizing workflows, and integrating systems to enhance efficiency and performance within the insurance industry.
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